Customer Service Specialist

Responsibilities

• •Provide professional customer support to trucking companies and drivers regarding fuel cards and related services.
• • Assist customers with fuel card activation, deactivation, replacements, restrictions, PIN issues, transaction problems, and other card-related requests.
• •Investigate and resolve fuel card transaction issues and payment-related inquiries.
• • Communicate with customers and drivers regarding declined transactions, fueling issues, card limits, and account restrictions.
• •Monitor and follow up on customer requests to ensure timely resolution.
• • Escalate technical, fraud, payment, or…

Required Skills

Required Languages